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Learning Specialist

POSITION SUMMARY:

  • Develop and facilitate live training in a dynamic and interactive format
  • Design eTraining programs
  • Coordinate core Professional Development services

 DUTIES AND RESPONSIBILITIES:

  • Delivers scheduled training programs at various Elwyn locations
  • Develops new live and eTraining curriculum as assigned
  • Completes projects and coordinates core services as assigned
  • Utilizes current research and information to design all training
  • Works with operations to complete a needs assessment to determine training objectives for assigned training
  • Develops dynamic curriculum utilizing various modalities to meet prescribed training objectives
  • Demonstrates a clear understanding of the job duties and challenges of Elwyn employee teams as evident by the curriculum designed and presented.
  • Utilizes the following modalities or presentations in training design and presentation: Visual, Auditory, Kinesthetic
  • Presents live training with clarity in pronunciation and volume
  • Engages participants by utilizing pertinent personal experience reflecting on participant experience.
  • Facilitates effective content-related group discussion and interaction throughout the training program.
  • Tailors the content of the training to the needs of the group while maintaining training objectives.
  • Remains objective and focuses on content if/when conflict or emotional reactions occur.
  • Demonstrates effective communication and conflict resolution skills.
  • Conveys understanding of Elwyn policies and regulations in all training provided
  • Enter completed training attendance information into Elwyn's Electronic Learning Management System (eLMS)
  • Perform cardiopulmonary resuscitation (CPR), First Aid, and crisis intervention using agency-trained protocols
  • Obtain and maintain instructor certifications including but not limited to CPR, First Aid, crisis intervention and medication administration
  • Perform other duties as assigned

 IMMEDIATE SUPERVISOR: Director of Professional Development

 DIRECT REPORTS: None

 CONTACTS: Elwyn employees, individuals in Elwyn programs, visitors, volunteers, representatives from community agencies, vendors and consultants.

 EDUCATION/EXPERIENCE/SKILLS REQUIREMENTS:

  • Bachelors' degree in human service field preferred
  • Two (2) years' training experience or five (5) years' experience in the human service field paired with solid presentation skills required
  • Experience developing curriculum is a plus
  • Familiarity with principles of adult learning theory preferred
  • Availability to provide training on nights and weekends
  • Ability to set up audiovisual and other training equipment and to transport training supplies
  • Demonstrated self-directed work habits
  • Demonstrated ability to work effectively as part of a team
  • Must be able to perform CPR using agency-trained protocols
  • Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication skills
  • Demonstrated ability to resolve conflict in a group setting
  • Demonstrated intermediate experience with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint; Publisher and report-writer experience preferred
  • Must have current, valid driver's license in state of residence, three (3) years driving experience, and acceptable driving record

Elwyn is an Equal Opportunity Employer.

"We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law."



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